New Business Win: CNS Signs Multi-Year Maintenance and Service Desk Customer

CNS Demonstrate Strong Momentum in Financial Services Industry with $400,000 Contract

CNS LLC today showed continued new-business momentum in the financial services industry by announcing that it signed a leading financial services company as a new customer for its service desk offerings. CNS has been providing service desk offerings and network monitoring services for the last 7 years in the area of network operations and production servers and has decided to expand on that offering, by providing Level 1 and Level 2 service desk support at the client desktop level on a wide range of desktop software. CNS service desk clients also have the option to escalate to a field engineer if the problem can't get resolved remotely.

"This is yet another new financial services customer that we have signed this year and we are very pleased with our ongoing momentum in this industry," said Alan Cook, president of CNS. "CNS leads the way with its unbeatable combination of flexibility and functionality, delivered into the financial services market, as demonstrated by our agreements with some of these leading financial services companies. These customers have selected us to replace their existing and frequently inflexible solutions with an end-to-end managed services market-leader."

The CNS Service Desk offering provides a total managed solution which can be implemented onsite or remotely. It enables businesses to improve service levels and route IT dollars to more productive projects aligned with business initiatives. This helps deliver a high ROI in a very short period of time. The CNS solutions offers clear benefits in non-standard support environments, and is especially well-suited to organizations that require specialized technical, product, or business knowledge.

Due to its fast implementation, scalability and applicability, CNS is chosen by many of the world's leading companies across many industries to manage their IT asset portfolio. By every meaningful measure, CNS is the leading provider of IT managed services, allowing the world's largest companies to more strategically and effectively run their business.