CNS Goes Global - CNS Advisor, March 2010

CNS AWARDED INTERNATIONAL SERVICE DESK CONTRACT

Computer Network Solutions LLC has been awarded a $500,000 service desk contract for an international logistics company. CNS will be providing service desk offerings 24x7 for Level 1, 2 and 3 support. CNS was selected for this project because of the wide range of talent that CNS has within its support organization. Another key factor in the clients decision for going with CNS was the fact that CNS could have them up and running and supported in a matter of days instead of months.

Computer Network Solutions LLC has the ability to provide Level 1, Level 2 and Level 3 Service Desk support at the client desktop level on a wide range of desktop software. CNS Service Desk offers an ITIL-compliant support model ensuring quick, effective and efficient problem resolution and tracking.

Unlike other service desk models, CNS Service Desk clients are provided the option to escalate to a field engineer if the problem can't get resolved remotely.

CNS GROWING NATIONALLY

CNS last year expanded its operations internationally by opening an office in Ottawa, Canada. Today CNS has announced that it is in the final stages of opening offices in California, Florida and Texas. "We believe that CNS is ready to become a national player in the NOC and Managed Services business. We are committed to providing national coverage and are opening up key offices throughout the United States", says Alan Cook.

SAVING YOU MONEY ON ALL YOUR HARDWARE MAINTENANCE NEEDS

CNS designs tailored computer maintenance and support solutions to maximize the availability and performance of todays highly connected systems. We partner with our clients by combining people, processes and infrastructure to deliver cost-effective maintenance solutions that meet specific requirements and strategic business needs. CNS can combine original OEM manufacturer support contracts with CNS support contracts creating cost savings from extended computer lifecycles.

CNS is authorized and can support most major manufacturers. HP, Intel and HP9000, Digital Alpha, IBM, Compaq, Sun and Cisco to name a few. Whether you are looking to renew your Smartnet, Care Pack, SunSolve or CNS third-party maintenance, give us a call.

CNS INSIDER

MaxxVault momentum continues! CNS is happy to announce recent wins in these industries:

• Healthcare Claims Processing
• Automotive Dealership
• Legal Office, and
• Manufacturing

CNS would like to thank HP™ and VMware™ for helping us provide industry-leading solutions to our clients this month!